In fact, nearly half of our clients are not good at foreign languages, or cannot speak them at all.However, in reality, machine translation is usually sufficient for communicating with buyers, and cloud translation is the mainstream for product descriptions, so don't worry. Our companionship support also helps you with language concerns.

Companionship support begins after the delivery of a cross-border EC site or the opening of an EC mall. When you start your business, you will be in a minimal state, so our cross-border EC consultants and engineers will provide general support for cross-border EC, such as introducing additional applications and extensions, readjusting designs, updating product information, reviewing international shipping costs, tuning translations, attracting customers through SNS, and linking coupon sites.

We will propose the best construction method for your store, but basically, we build and deliver a simple EC site using Shopify, Magento, WooCommerce, etc.

In the subsequent companionship support phase, we will introduce applications and extensions, and conduct research and verification. At j-Grab, our experienced cross-border EC consultants and engineers use their mastery of technology and know-how to listen carefully to the needs and goals of our customers and propose the most appropriate construction methods.

Our strength is our flexible development system that can follow the requirements. We can add functions that are not provided as a standard feature, create original designs, etc., and follow the customer's requests as much as possible.

We provide flexible support for you includes your own customization as well as functional extensions using Shopify applications and Magento extensions.

Shopify has Shopify Plus, Magento has Adobe Commerce Cloud, and other enterprise versions. In the case of Shopify, this is necessary if you need in-cart customization, B2B functionality, or if you want to operate in multiple languages and multiple currencies with different rules and customers in different countries.

Magento is used when the number of product SKUs exceeds 10,000, or when you want to avoid bugs in the open source version or extension matching as much as possible, or when you want to manage licenses or have a large number of staff involved.

This is a country with the world's strictest rules and the highest hurdles to opening a store, led by the Alibaba Group, which says, "If you have a product that sells 100 million yen a year, let's discuss it”. The cost of the project is also inordinate, requiring tens of millions of yen from the first year.You can't do it lightly and say, "Let's see if it sells on a trial basis.”

Therefore, in the first year, we recommend that you familiarize yourself with the No. 2 cross-border EC markets of Europe, the United States (English-speaking countries), eBay and Amazon, or your own EC site on Shopify or Magento.