j-Grab's Services and Strengths


Our Services at a Glance

We propose optimal solutions for your cross-border EC and overseas sales by making full use of various services such as cross-border EC store construction, support for opening stores in overseas malls, j-Grab Mall, and providing consulting services.

  • j-Grab Mall 委託販売型越境ECプラットフォーム

    j-Grab Mall: A consignment-based cross-border e-commerce platform.

    j-Grab Mall is a new cross-border e-commerce platform that allows Japanese brands and products to be sold on consignment worldwide with unprecedented ease and one-of-a-kind multi-channel collaboration.

  • ECショップ構築・ECモール出店 × 伴走サポート

    Building an EC Shop/Opening a Store in an EC Mall × Accompanying Support

    The goal of cross-border EC is not to set up a store. j-Grab aims to help you to increase cross-border EC sales through a combination of “EC store construction/ opening stores in overseas malls" and "accompanying support".

  • 越境ECコンサルティング

    Cross-border EC Consulting Services

    j-Grab's cross-border EC consulting services provide customers who want to engage in cross-border EC or expand their sales channels overseas with expert knowledge to solve various issues related to cross-border EC.


Other Services

  • Discount Coupon Site

    j-Coupon, an international coupon service operated by J-Grab, provides discounts, free shipping, special offers, and other coupon postings for use on customers' e-commerce sites and e-commerce malls.

  • Japan's Largest! Word of Mouth Community

    KOL and our marketing team provide customer attraction and advertising support on social networking sites with over 1.7 million followers worldwide, including the official Facebook channel, which has been in operation for over 13 years, Instagram, Wechat, and Red.


j-Grab's Strengths for Successful Cross-border EC

We have an outstanding track record, excellent human resources, extensive knowledge, and a strong reputation. With years of experience in cross-border e-commerce, j-Grab is uniquely positioned to guide your business to success.

A team of professionals with extensive experience in major platform businesses such as eBay and Yahoo!.

The j-Grab team is a group of professionals and the strongest team with more than 20 years of experience in domestic and international e-commerce and marketing businesses, including cross-border EC consultants, eBay, Shopify, Yahoo! commerce business, JETRO, and SMEs support organization.

The specialized and practical knowledge and extensive track records of our team members, who have been active at the forefront of the IT and EC industries, have been highly regarded and supported by many customers, earning us a reputation as a leading company in the cross-border EC industry. We provide thorough coaching and advice until you succeed in cross-border EC.

From major corporations and municipalities to large-scale development projects, we are No. 1 in the cross-border EC industry with over 10 years of accumulated experience.

Since our founding in 2010, we have supported more than 2,500 companies in cross-border EC, and have assisted more than 250 companies in building cross-border EC sites and opening stores in overseas EC malls. We provide a wide range of support related to cross-border EC, from small businesses to medium and large companies, as well as municipalities and government agencies.

We take pride in our unmatched track record in the cross-border EC industry, which we have built up over 10 years since our establishment. With the knowledge and techniques we have acquired from this overwhelming experience, we will support your cross-border EC business.

Cross-border EC doesn't end with just setting up a shop. We provide solid support until you achieve increased sales.

The biggest reason for poor sales growth is the lack of customers. Cross-border EC sites and EC malls are not vending machines. The real challenge starts after opening your shop.

At j-Grab, we have developed our own unique collaboration and customer acquisition strategies specifically for cross-border EC, allowing us to reach out to overseas customers and direct them to your shop. The special integration with eBay, in particular, is a collaboration scheme that only j-Grab can provide, and it has been well received by our customers.

The strength of j-Grab lies in the support we provide for our customers throughout the process, from the construction of their cross-border EC stores to achieving sales growth./p>

Rest assured with our eBay certified consultants. We provide support in the establishment, sales, and operation of your EC mall.

At j-Grab, our cross-border EC consultants are also certified by eBay Japan as "Authorized Consultants." We have completed eBay's curriculum and passed exams and interviews related to cross-border e-commerce and trade. This means you can trust and rely on our authorized consultants for your eBay store's setup, sales, and operation support.

The biggest challenge in cross-border e-commerce is dealing with transactions and inquiries in foreign languages. While eBay registration and management require the use of English, our certified consultants provide careful support, so even those who are not confident in their foreign language skills can open, sell, and operate their store with confidence. Let's work together to become a Top Rated Seller (TRS).

Our cross-border e-commerce consultants themselves engage in overseas sales, so we are well-versed in the latest rules and policies.

One of the features of J-Grab's cross-border EC consultants is that our consultants and engineers have opened and operated their own cross-border EC stores and are practicing overseas sales.

For example, our representative, Mr. Yamada, has experience in purchasing suitcases from a famous manufacturer in Germany and selling them overseas. Our consultant, Mr. Yokogawa, sells Buddhist items to 86 countries under the brand name "TokyoTrad". By actively engaging in cross-border e-commerce sales ourselves, we can not only keep up with the latest information, but also quickly obtain information on issues such as logistics and troubleshooting that change day by day. This is our biggest advantage.

The practical information and know-how gained in the field can be directly fed back to customers, which is a major advantage.

We are working with the Ministry of Economy, Trade and Industry, small and medium-sized enterprises, JETRO, and local governments to promote various cross-border e-commerce support initiatives.

As a cross-border e-commerce specialist, we participate in the "New Leaders Development Program" of the Ministry of Economy, Trade and Industry, contributing to the promotion of exports and regional revitalization initiatives.

In addition to serving as a JETRO cross-border EC expert and as a sales channel development support advisor and internationalization support advisor for the Organization for Small & Medium Enterprises and Regional Innovation, Japan (SME SUPPORT JAPAN), we also conduct cross-border EC support business activities in cooperation with local governments and financial institutions, including Tokyo Metropolitan Government, Fukushima Prefecture, Fukuoka Prefecture, Fukui Prefecture, Saitama Prefecture, Kawasaki City, Kiryu Chamber of Commerce and Industry, Jonan Shinkin Bank, and others.

Collaboration with government agencies and local governments, as well as a track record of such efforts, are one of the strengths and distinctive features of j-Grab in the cross-border e-commerce industry.


If you have any questions, please feel free to contact us

If you wish to contact us by phone

+81 03-5728-2095

Weekdays 10:00 - 20:00 (JST)
*Please contact us via the "Contact Us" form when it is outside of business hours.