From major companies and local authorities to large-scale developments. Over the past 10 years, we have built up a track record that makes us the No.1 in the cross-border e-commerce industry.

Since our establishment in 2010, we have built up a track record of supporting more than 2,500 companies in cross-border EC, and we have supported more than 250 companies in building cross-border EC sites and opening of overseas EC malls. We provide a wide range of support related to cross-border EC, from small businesses to medium and large companies, local governments and government agencies.

We are proud to say that the track record we have accumulated over the past 10 years since our founding is unrivalled in the cross-border EC industry in terms of both quality and quantity. We will support our customers' cross-border EC business by making full use of the various know-how and techniques obtained from this overwhelming track record.

Cross-border EC doesn't end after you set up your shop. We will provide support to you all the way until your sales increase.

The biggest reason why sales are not increasing is that customers are not coming. A cross-border e-commerce site or e-commerce mall is not a vending machine. It is only after you have opened your shop that the real battle begins.

At j-Grab, we specialize in cross-border EC and use our unique collaboration and customer-attraction measures to approach overseas customers and send them to your shop. In particular, j-Grab's collaboration with eBay shops is a collaboration scheme that can only be provided by j-Grab and our customers love it.

j-Grab's strengths are not only limited in the construction of cross-border EC sites but also in the companionship support we provide for our customers to increase the sales.

As we are eBay certified consultants, you can rest assured that we will support you in opening, selling and managing your e-commerce mall.

j-Grab's cross-border EC consultants are also "Certified Consultants" certified by eBay Japan. Our consultants are certified by eBay Japan and have gone through the eBay curriculum, examinations and interviews on cross-border EC and trade, so you can consult with us with confidence and trust.

One of the biggest challenge in cross-border e-commerce is dealing with transactions and enquiries in foreign languages. In eBay, English is used for registration and management, but our certified consultants will provide you with detailed support so that you can open, sell and manage your business even if you are not good at foreign languages. Let us work together to become a Top Rated Seller (TSR).

Our cross-border EC consultants practice international sales themselves. We are familiar with the latest rules and policies.

One of the strengths of j-Grab's cross-border EC consultants is that our consultants and engineers have opened and run their own cross-border EC shops and have practiced selling overseas.

For example, our CEO, Yamada, has experience of buying suitcases from the famous manufacturers in Germany and selling them abroad. Our consultant, Yokokawa, has sold Buddhist altar fittings to 86 countries under the trade name Tokyo Trad. By working on cross-border e-commerce sales ourselves, we are able to keep up to date with the latest information and the main advantage is that you can get the fastest possible information about problems and logistics that change day by day.

The ability to feedback the practical information and know-how gained in the field to our customers is a great advantage.

We work with the Ministry of Economy, Trade and Industry (METI), small and medium-sized enterprises (SMEs), JETRO and local governments on a variety of cross-border EC support projects.

As a specialist in cross-border EC for the Ministry of Economy, Trade and Industry's "New Leaders Research Society”, we participate in national export promotion and regional development projects.

Also, other than provide support as a cross-border EC specialist for JETRO, a sales channel development support advisor and an internationalization support advisor for SME Support Japan (Organization for Small & Medium Enterprises and Regional Innovation) , j-Grab also works with local governments and financial institutions such as the Tokyo Metropolitan Government, Fukushima Prefecture, Fukuoka Prefecture, Fukui Prefecture, Saitama Prefecture, Kawasaki City, Kiryu Chamber of Commerce and Industry, and Johnan Shinkin Bank to support cross-border EC activities.

As such, one of the j-Grab's strengths in the cross-border EC industry is our extensive experience in working with government agencies and local authorities.