In response to consultations from SMEs who want to "build a cross-border EC site" or "increase sales through mail-order export business" from their business partners, Yokohama Shinkin Bank invited us to held cross-border EC seminar for its employees to increase their literacy in cross-border EC. Then, as soon as individual companies consult with us, we visit them for specific individual consultations and provide detailed, individualized support. For the SMEs that specialise in EC, such as motorbike parts shops and coffee shops, we provide advice on building EC sites and opening overseas EC malls.