jGrab

CASES

Achievement

Korg Inc.

A smooth transition from in-house EC.The service started surprisingly well.

One of challenges facing by Korg Inc. was to start the cross-border EC business from zero to sell their musical instrument applications and plug-ins on a global scale, thus Korg Inc. needs a technical partner to help them with their cross-border EC business. As they are considering selling instruments in the future, they were looking for a partner with whom they could work together in an agile way on improvements and development work.
In addition, as KORG already has a local EC site and they wanted to customise it as a cross-border EC site without creating a new one to centralize customer management and use their own infrastructure, they decided to use Magento, which has an extensive track record of use overseas, for digital distribution. Then, j-Grab built and customized the Magento for KORG.

Our Magento-savvy engineers provided technical support to KORG's engineers and they work together to successfully implement the introduction of the system by using Outh technology. We also provided appropriate advice on the infrastructure, understanding that AWS was being used.

As the result, it was a great success and KORG achieved unexpected high sales at the first month. The construction cost was less than half of the market price and KORG was able to implement the system in a short period of time without spending a lot of money. As for now, j-Grab are still providing technical support as a companionship operation.

A smooth transition from in-house EC.The service started surprisingly well.Korg Inc.
Application Development Team Masaki Iwata

Korg Inc. develops and manufactures electronic musical instruments such as electronic pianos and synthesizers, and imports and sells overseas brand musical instruments. We sell musical instrument apps and plug-ins through Cross-border EC. In order to sell those products and do the digital distribution, we decided to use Magento, which has a lot of usage records including overseas, and we asked j-Grab to build it.

The main reason that we asked j-Grab to build Magento is that there are engineers familiar with Magento in j-Grab. In addition, KORG already operates a domestic EC on our own, and since there was an existing KORG ID, we did not want to issue a new Magento ID when purchase with Magento. When we consulted with j-Grab about that, we felt relieved to find that j-Grab could customize and develop a login mechanism using Outh.

In the future, we would like to use this system not only for digital products but also for various purposes.

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